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Reviews

Reviews Summary

Customers say they had a great experience with Verano Hill, praising the quality and craftsmanship of the bags they purchased. Many highlight the fast shipping and secure packaging, with orders often arriving earlier than expected. Consumers also noted that the bags look like Read More the photos online, which builds trust in the brand. Several reviewers mentioned receiving compliments when using their bags, and some shared that they are repeat customers due to their satisfaction with previous orders. Overall, people appreciate the style, durability, and accurate representation of the products.

Customer Reviews

Based on 1594 reviews
92%
(1460)
8%
(120)
1%
(14)
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L
Lucy loves! Melbourne
Fantastic bags. The Lauryn

I bought 3 of the Lauryn in different colours and I would really like a burgundy one as well but I have to draw the line somewhere! They look amazing and the suede is gorgeous . I waterproofed the biege one and have been using it daily and it's really practical as well as modern. The logo is nice and discreet and it's great for those times you visit the chemist and just want to pop a few extra things in the bag. The poppers give you a bit more capacity without visual weight.
I would love this in a larger size AS WELL, say a round 40mm wide.

L
Lucy loves! Melbourne
Gorgeous bag! . Colour is great

The bag is even better in real life and looks and smells like real leather. Its well finished and is so elegant and classy. Am very happy with the bag which has a great practical zip closure. Am absolutely thrilled with this bag.

T
Tracy Stanaway
Stunning bags!

I was apprehensive to order from a company that I wasn’t familiar of but wow! I received my items and was so impressed! Not only did they arrive on time but they were stunning and great quality ! I definitely will be buying from Verano Hill again!

C
Cynthia Graham
This is my second order for bags and…

This is my second order for bags and they are beautiful! I purchased the Marseille and Elena crocodile purses.

T
Tanya Oswald
Gorgeous

The bag is a little bit smaller than I expected however it just absolutely gorgeous and absolutely love it - may have to get another colour 😁 thank you

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Returns/Cancellations

Returns

You must return your item(s) back to us no later than 30 days from the delivery date.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns may be redeemed for store credit or a refund:
  • If you choose store credit, you will receive the full value of your return, with no deductions.
  • If you choose to receive your money back to your original payment method, a $15 restocking fee will be deducted from the refund amount.

To complete your return, please click here

We offer free returns. Shipping label can be created from the link above.

Order Change/Cancellations

We begin processing all standard orders right away to ensure fast shipping. Because of this, changes or cancellations cannot be guaranteed once an order has been placed. This includes edits to items, shipping addresses, or cancellation requests.

Orders placed with an extended shipping timeframe may be cancelled if you contact us before the order is prepared for shipment. If you need to cancel one of these orders, please reach out to us immediately.

For all other orders, once processing has started, we’re unable to guarantee any changes or cancellations. If your request cannot be made in time, you’ll need to wait for the shipment to arrive and then follow our return process.

Please note: If an incorrect shipping address was entered and we were not contacted in time, we cannot guarantee correction or successful delivery.